Your Privacy Is Our Priority
Read this policy for details on how 66zz bd collects, uses and protects your personal information.
This Privacy Policy ("Policy") sets out in detail the types of information collected from you when you use the 66zz bd platform, the purposes for which that information is processed, and our commitment to protecting it. By using our website or services you are considered to have accepted the terms of this Policy. This Policy forms part of our Terms and Conditions and both documents should be read together.
1 Definitions and Scope
In this Policy, "personal information" means any information by which a person can be identified, directly or indirectly. This includes name, mobile number, email address, financial transaction details and device identification information.
This Policy applies to all services provided through the 66zz bd website, mobile application and other digital platforms. If you are located in Bangladesh and use any 66zz bd service, this Policy applies to you. All users must be 21 years of age or older.
2 What Information We Collect
66zz bd may collect your information at various stages. The main categories are outlined below:
Registration and Account Information
- Full name and date of birth
- Mobile number and email address
- Username and password (stored in encrypted form)
- A copy of a government-issued identity document for identity verification
Financial Transaction Information
- bKash, Nagad, Rocket or Upay mobile banking number
- Deposit and withdrawal history and amounts
- Transaction date and time
- Payment method type and status
Technical and Usage Information
- IP address, browser type and operating system
- Cookie and session data
- Which pages you visited and for how long
- Game play history and betting activity
- Login time and device identification information
Communication and Support Information
- Live chat conversations and email correspondence details
- Content of complaints and reviews
- Any messages sent to customer support
3 How We Collect Information
66zz bd collects information through the following means:
- Information you provide directly: Information you supply through registration forms, identity verification processes, payment transactions and contact with customer support.
- Automatically collected information: IP address, cookie and browser information collected automatically while you use our platform.
- Third-party verifiers: We may receive information from third-party verification services for identity verification and fraud prevention purposes.
- Payment processors: Transaction information received from payment gateway providers when financial transactions are carried out.
4 How We Use Your Information
66zz bd uses your personal information for the following legitimate purposes:
4.1 Account Management and Verification
Your information is used to create, manage and secure your account. Identity verification ensures account security and prevents unauthorised access.
4.2 Payment and Financial Transaction Processing
Financial information is used to process deposits and withdrawals. Transaction history is kept so you can verify past transactions at any time.
4.3 Customer Service and Support
Contact information is used to answer your questions and resolve issues. 66zz bd provides support in Bengali and English via live chat and email 24 hours a day, 7 days a week. You can find answers to many common issues yourself in the FAQ section.
4.4 Security and Fraud Prevention
Technical information is analysed to detect unusual account activity and to prevent money laundering and fraud. Our system uses SSL encryption and advanced security protocols to keep your information safe.
4.5 Service Improvement
66zz bd continually improves its platform, game experience and overall service quality by analysing usage information. This data is generally used in aggregated form so that no individual user can be identified.
5 Sharing Information and Third Parties
66zz bd never sells your personal information or transfers it to third parties for commercial purposes. However, information may be shared on a limited basis in the following circumstances:
- Payment providers: Only the information necessary to complete transactions is shared with mobile financial service providers such as bKash, Nagad, Rocket and Upay.
- Identity verification services: Necessary information may be shared with third-party KYC (Know Your Customer) providers for account verification.
- Technology partners: Cloud service and security technology providers may have limited access to information in order to operate the platform and ensure security.
- Legal obligations: Information may be provided in response to lawful requests from authorities under Bangladeshi law.
All third-party partners are contractually required to maintain our privacy standards.
6 Cookies and Tracking Technologies
The 66zz bd website and app use cookies and similar tracking technologies. Cookies are small data files stored on your device that help improve site functionality.
6.1 Types of Cookies
- Essential cookies: Necessary for maintaining login sessions and running core services. Disabling these may prevent the site from working properly.
- Functionality cookies: Remember your preferred language, theme and other settings so you do not have to reconfigure them each time you log in.
- Analytics cookies: Monitor site usage and help identify issues. This information is generally anonymous and aggregated.
6.2 Cookie Controls
You can delete cookies or prevent new cookies from being accepted through your browser settings. Please note that disabling essential cookies may mean some features of our platform are unavailable.
7 Data Protection and Security Measures
66zz bd follows industry-standard security practices to protect your information. Our security framework includes:
- SSL/TLS encryption: All information transmitted through the website and app is transferred over encrypted channels.
- Password hashing: Your password is never stored in plain text; it is stored as a hash using advanced cryptographic methods.
- Access controls: Only authorised staff can access the information they need, and all access is logged.
- Data centre security: Servers and databases are housed in secure data centres with both physical and digital security measures in place.
- Regular security audits: Security audits are conducted regularly to identify vulnerabilities in the platform.
Please note that no method on the internet is 100% secure. If a security breach is detected, we act promptly and notify affected users in a timely manner.
8 Data Retention Period
66zz bd retains your personal information only for as long as necessary to fulfil the purposes described in this Policy. General guidelines are as follows:
- Information on active accounts is retained for the entire period the account remains open.
- Financial transaction records are kept for the period required by applicable legal requirements.
- When an account is closed, most information is deleted or anonymised after a set period, though some information may need to be retained for longer to meet legal obligations.
9 Your Rights
As a 66zz bd user under this Policy, you have the following rights:
Right to Access
You may request to know what information 66zz bd holds about you. After verification, we will provide a copy within a specified timeframe.
Right to Rectification
You may request correction of inaccurate or incomplete information on your account. Some information can be changed directly in account settings; for others you will need to contact customer support.
Right to Erasure
In certain circumstances you may request that your information be deleted. However, some information may need to be retained due to legal obligations or ongoing transactions.
Right to Object to Processing
You may object to your information being processed for certain purposes. You can opt out of marketing communications at any time.
To exercise these rights, please contact our customer support. We will process your request in a timely manner after verifying your identity.
10 Responsible Gaming and Use of Information
66zz bd is committed to promoting responsible gaming. To this end we monitor user play patterns in order to identify potentially problematic behaviour. This monitoring is not for commercial purposes but for user protection. Our Responsible Gaming page explains in detail how you can control your own play and seek help if needed.
11 Protection of Minors
66zz bd strictly does not provide services to persons under 21 years of age. We do not knowingly collect any information from minors. An age verification process is followed at the time of registration. If it comes to our attention that a minor's information has entered our system, we will immediately close that account and take steps to delete the information.
12 Policy Changes and Updates
66zz bd reserves the right to change or update this Privacy Policy as needed. If any significant changes are made, we will:
- publish the updated policy on this page and change the "Last updated" date;
- for significant changes, send a notification to the email registered to the account or display a notification in the app.
Continued use of the site after changes are made will be considered acceptance of the updated policy. We therefore recommend checking this page regularly.
13 Contact Us
If you have any questions about this Privacy Policy or wish to make a request regarding your information, please contact us:
66zz bd — Privacy Department
To learn more about 66zz bd, visit our About Us page, which contains detailed information about our services, values and commitments.